At EmoteBiblie, we are committed to offering a clear, transparent, and secure shipping service to ensure you have the best possible shopping experience.
Once an order is placed, it enters the processing phase. The order preparation and handling time is 1 to 3 business days, Monday through Friday, excluding holidays. During this period, we verify payment, prepare the product, and arrange its shipment. When the order is shipped, you will receive an email notification with the corresponding information.
After processing, the estimated shipping time is 7 to 9 business days, depending on the destination and the logistics operator. Therefore, the total estimated delivery time is usually between 8 and 12 business days. These times are approximate and may be affected by external factors such as periods of high demand, promotional campaigns, holidays, or logistical delays beyond EmoteBiblie's control.
We ship to different countries. For international shipments, the order may be subject to taxes, duties, or customs fees according to the regulations of the destination country. These costs, if applicable, will be the responsibility of the customer.
If your order does not arrive within the estimated timeframe, we recommend waiting a few additional days, as some shipments may experience occasional delays. If the delay is prolonged, you can contact us, and we will review your case personally.
It is the customer's responsibility to ensure that the provided shipping address is correct and complete. EmoteBiblie is not responsible for undelivered orders due to incorrect or incomplete addresses. In case of return for this reason, re-shipping costs will be borne by the customer.
If your order arrives damaged or does not reach its destination, you must contact us as soon as possible so that we can assess the incident and offer you an appropriate solution, such as product reshipment or refund, as applicable.
For any questions or inquiries related to shipping, you can write to us at soportesoluciona6@gmail.com. We will be happy to assist you